Frequently Asked Questions

What is the NDIS?

The NDIS (National Disability Insurance Scheme) provides support for Australians with a permanent and significant disability, their families, and carers.

Eligibility is for individuals aged under 65 with a permanent and significant disability that affects their ability to participate in everyday activities.
You can apply by contacting the National Disability Insurance Agency (NDIA) directly, either online, by phone, or through a local area coordinator.
Supports include daily personal activities, transport, therapeutic supports, employment support, and home modifications, among others.
Funding is based on an individual’s needs and goals, as outlined in their personalized NDIS plan, which is developed in collaboration with the NDIA.
Yes, participants can choose to self-manage their funds, use a plan manager, or have the NDIA manage their funds.
A plan review is a scheduled or requested review of a participant’s NDIS plan to ensure it still meets their needs and goals.
You can find providers through the NDIS website, using the provider finder tool, or by asking your local area coordinator for recommendations.
If you’re not satisfied, you can request a review of your plan by contacting the NDIA and explaining your concerns.
Yes, participants have the flexibility to choose and change their service providers at any time, ensuring they receive the best possible support.

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